Shipping Information

What you need to know…

All Jacoby Brand Beef products are processed in a USDA inspected facility. If your order is placed by 5 PM Central it will be sent flat rate (best way) shipping on our next shipping day. Our shipping days are Monday – Wednesday (except non-perishable orders which ship Monday – Friday).  For Rush Orders or Overnight Saturday delivery, please call (512) 940-6619. Given the perishable nature of our products, orders cannot be placed to arrive Saturday – Tuesday. Some exceptions may apply. Please reference the shipping confirmation email that contains tracking number and expected delivery date by carrier.

Your steaks will arrive freshly frozen. To ensure that your order arrives in perfect condition, our products are shipped in a box  and styrofoam container with dry ice. It is normal for the dry ice to have dissipated during shipping. Use protective gloves to handle dry ice, or allow it to dissipate on its own. Avoid contact with bare skin. Your products should be frozen or cool to the touch at time of arrival. Place them into the freezer immediately upon receipt and inspection. If they do not feel cool to the touch upon arrival, please call us at (512) 940-6619

You will receive an email confirming your order was placed and shipped. A shipping tracking number will be sent when your order is processed. The billing customer is responsible for ensuring that the recipient will be able available for delivery. It is highly recommended you monitor the package to ensure that it can be received by you or your designated recipient.

Presently, we only deliver to the continental United States. For inquiries regarding shipments to Hawaii, Alaska or international destinations, please call us at (512) 940-6619

All shipments require a street address. Unfortunately, we cannot deliver to P.O. Boxes. It is the customer’s responsibility to provide and verify the correct shipping address.

Jacoby Brand Beef is not responsible for damage to the products if recipient is not available to accept the shipment at time of delivery. All products are shipped using Standard Shipping methods. Damage to the products due to an incorrect or incomplete address voids our guarantee.

Unless otherwise stated, the cost to ship steaks is a flat rate of $22.95 for each shipped address. Depending on Weight shipping will be determined.  For Saturday delivery or special requests or Melvin, Texas Pickup, please call us at (512) 940-6619